Last year, we took the decision to expand our own technical centre of excellence when we moved to our new premises in Luton, to provide expert training and support for customers conducting vehicle diagnostic and calibration services.
The appointment of Rob Neale as operations and workshop manager solidified our move, with his considerable experience previously working for BMW Group.
Continuous IMI-based training for all members of staff and additional investment in our technicians to complete EV L4 training ensures that we all stay ahead of the game on new technology, best practice, and important accreditations. This has led to us being able to strengthen our existing relationships with customers and forge new relationships with repair shops in the surrounding areas.
Underpinning this investment is the introduction of new services to better support customers and repairers locally. The centre is expanding our offering to provide rectification of failed jobs for third parties and insurers in relation to complex diagnostics, electrics, and wiring.
In addition, the centre plays a vital role in continuing to conduct research and development for Repairify as a larger corporation to leverage up-to-the-minute data around vehicle information that enables us to improve repairers’ workflows in real time.
Modern vehicles are more complex than ever before, and technology is only going to continue to advance. As electronic and electrical systems progress at the same rapid pace, Repairify’s technical centre of excellence is here to support your repair shop in upskilling your repairers to be able to programme, reset or calibrate when servicing or retrofitting a vehicle. Which means you can provide the best service possible to your customers and get their vehicles back on the road quicker and to the highest standards, safe in the knowledge that their cars have been returned to pre-event condition.